I started this blog some months ago looking at the shopping process and how smart shelves could become a helpful tool for customers with disabilities instead of just helping a company with their logistics and storage management. The shopping experience however doesn’t stop in the shelves. There are a number of other steps and today I am looking at the payment.
Usually customers in a large shop are going through the checkouts where the paying process takes place either in cash or using a credit card. In many cases, stores are also issuing loyalty cards to customers giving them special offers in exchange of the information they are providing when using the card. The latest trend in payment is mobile payment. Major players in the mobile computing domain have shown interest in the area of mobile payments with Google entering the competition by introducing Google wallet. Read the rest of this entry »